Frequently Asked Questions

Q. What areas do you cover?
We undertake projects across London, Surrey, Kent, Sussex, Middlesex, Essex, Buckinghamshire, Hertfordshire, Berkshire, Hampshire and surrounding areas. Of course if your garden, patio, driveway, paving, decking or fencing is a larger project – we are happy to travel further afield.

What if I just have a vague idea of what I would like but need your advice on the bigger picture?
We are happy to discuss and advise on all aspects of your project, whether it be a garden, driveway, paving, fencing, patio, or decking, without obligation.

Q. What is the lead time from you giving a Quote to work starting?
A. We realise that there is nothing more frustrating than to be enthusiastic and ready to begin a project only to have that stalled by others! Once we receive a request for a Quote, we aim to visit within 24 hours wherever possible.  Once a Quote is accepted, we liaise with you on what your preferred start date is and we schedule accordingly. We do not “juggle” projects – each project is our sole focus. This allows us to offer our customers our full attention and keep to our promised start and finish dates

Q. What if I don’t have a plan – but just want your advice?
A. We offer free quotes so when we visit, we give you our view of what you could do and the best cost you could achieve it at. We would hope that you would be so impressed with our advice and our competitive rates that should you go ahead with the project – you would choose us.

Q. Can I see any examples of your work locally?
A. We are happy to arrange for you to view a recent project,and will liaise with you on which project is most local to you. We work across London, Surrey and the home counties.

Q. What are your guarantees?
A. We are proud of our 10 year Guarantee. We hope you will remain customers for many years.